Frequently Asked Questions
Everything you need to know about our premium cuts and delivery process.
How is the meat packaged for shipping?
All CAMPO MEAT products are vacuum-sealed at the peak of freshness and shipped in insulated coolers with dry ice or non-toxic gel packs to ensure they remain at safe, refrigerated temperatures during transit.
Where does your meat come from?
We source our meat exclusively from sustainable, local farms that prioritize ethical animal husbandry and natural diets. Our beef is grass-fed and grain-finished for optimal marbling and flavor.
How long does delivery take?
We offer expedited shipping to maintain product integrity. Orders typically arrive within 1-2 business days after processing. You will receive a tracking number as soon as your order leaves our facility.
Can I return meat products if I change my mind?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with the quality of your order or if it arrived damaged, please contact our support team within 24 hours for a full refund or replacement.
How should I thaw my meat once it arrives?
For the best quality and safety, we recommend thawing your meat slowly in the refrigerator. Depending on the cut size, this typically takes 12 to 24 hours. Avoid thawing at room temperature or in warm water.
Do you offer subscription boxes?
Yes, we offer customizable subscription plans where you can receive your favorite cuts on a monthly or bi-monthly basis at a discounted rate. You can pause or cancel your subscription at any time through your account dashboard.